Grosvenor Casino

admin  4/10/2022

Long awaited reopening

3 reviews of Grosvenor Casino 'Despite efforts to the contrary, Grosvenor Casino is a little bit seedy and unpleasant. Basically, you've either haven't got much money and are trying your luck on your last bit of cash, or you're on an absolute bender and you're still wanting another drink when literally everywhere else has closed. Grosvenor is part of a UK chain of casinos with the same name. The casino’s high-end positioning and modern outlook on gaming technologies is the main selling point of this operator. About Grosvenor Casino. Owned by Rank Group, Grosvenor Casinos has been an established land-based casino brand since the 1970s.

Grosvenor Casinos is reopening 44 of its properties across England on August 1, four and a half months after they were closed in the middle of March because of the COVID-19 pandemic.

The casino operator, part of the Rank Group, has government approval to reopen once strict health and safety protocols are followed. UK Prime Minister Boris Johnson confirmed last week that English casinos could start to reopen when August begins. The company has provided no confirmation regarding casinos in Scotland and Wales.

a lot of work has gone into ensuring we have the highest standards of hygiene and safety measures in place”

Grosvenor Casinos managing director Jonathon Swaine said: “We want to create the best gaming and hospitality experience which guests know and love and a lot of work has gone into ensuring we have the highest standards of hygiene and safety measures in place to do so when we reopen.”

Health and safety protocols

The casino operator released a video that featured former world champion boxer David Haye detailing some of the health and safety protocols that will be in place as the properties reopen.

Grosvenor Casino Stockport

All patrons will need to use hand sanitizer when entering the properties, with dispensers placed at convenient locations. “Enhanced cleaning” will also take place during the course of the day for the likes of slot machines, casino chips, and tables.

customers will also be urged to use contactless payment methods

Grosvenor Casino

Masks will be optional, but there will be social distancing in place on the gaming floor. All customers will also be urged to use contactless payment methods when possible, though cash will still be accepted.

Grosvenor

Grosvenor Casinos has properties in cities all across England, including Birmingham, Blackpool, Bristol, Manchester, Leicester, Leeds, Liverpool, and Sheffield.

Reopening backlash

Casinos in the UK have been voicing their concerns about how they are being treated throughout the pandemic. Originally, the Betting and Gaming Council (BGC) industry group announced that casinos in England could start reopening on July 4. However, this proved to not be the case.

Casinos were not part of the list of leisure and hospitality venues released by the government that could reopen starting July 4. This led to a backlash from casino operators who were urging the government to allow them to reopen sooner. Most of these casino operators had invested significantly in ensuring that properties were up to health and safety standards during the downtime. The general manager of Grosvenor Casino Birmingham, Matt Rudd, was one of the vocal critics of this government delay.

The casino gambling sector employs about 14,000 people in the country, with annual gambling tax revenue of about £300m ($382m).

The UK’s largest multi-channel casino operator.

The brand offers a range of popular casino table games, including roulette, blackjack, baccarat and poker as well as electronic roulette and slot machine games. The digital channel continues to gain scale and offers many popular games including its very popular live casino.

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Grosvenor Casinos also operates one unbranded casino in Belgium.

Industry overview
Casinos in Great Britain offer a variety of traditional games of chance in a safe, social and highly regulated environment. Customers must be 18 years or older in order to play in a casino.

Staking levels are not capped (with the exception of electronic gaming machines) and are determined by the casino.

Under current legislation, the following activities must be offered under a 1968 Act casino license in Great Britain: casino table games (including American roulette, blackjack, stud poker, punto, banco, sic-bo and dice); electronic games (predominantely electronic roulette), gaming machines and card room games (including player-to-player poker and mah-jong). In addition, casinos typically include licensed bars and restaurants.

Grosvenor casino careers

In Britain, due partly to restrictions on electronic gaming machines, the majority of casino revenue is generated by casino table games and their electronic equivalents.

Key people

Venues:

Jonathon Swaine - Managing Director

Debbie Husband – Operations Director

Nigel Lewis – Director of Finance

David Balls – Human Resources Director

Richard Playle – Commercial Director

Catrin White – Marketing Director

Digital:

Eitan Boyd – Managing Director

James Boord – Chief Marketing Officer

Liam Wallwork - Chief Operating Officer

Judith Turner – Human Resources Director

Jon Martin – Finance Director

Darren Simms – Director of Operations Strategy

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Website
www.grosvenorcasinos.com

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Apps
Casino
Live Casino

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Key facts
Established1970
Clubs*53 (52 in UK; 1 in Belgium)
Venues
Revenue*£353.2m
Operating profit*£44.9m
Customer visits*6.5 million per year
Total spend per visit*£54.9
Digital
Revenue*£51.1m